Important FAQs

Before you visit

Trains are now running daily, as well as our shop and cafes.

Please do look at helping us in our 70th Year, either by becoming a member of the Society, joining our active volunteers or making a donation to help preserve the Railway for future generations to enjoy.

 

  • How much is it to travel?

    We are now selling compartments, which is your own exclusive ‘area’ to enjoy for the trip.

    The pricing is (all prices are for one full round trip -Tywyn Wharf-Nant Gwernol-Tywyn Wharf):

    £44 – for 1-3 people
    £66 – for 4-6 people

    (During Pink timetables compartments will only be bookable for the 6 price).

    You can also book our Observation Saloon which can seat up to 12 people for £100

    When it comes to numbers travelling. don’t include those young enough not to need a seat!!

    We would be grateful if you were able to donate and gift aid your fare (adding 10%) which is extremely advantageous for us.  If you do there will be a ‘thank you’ voucher in your compartment when you arrive.

  • I am a member of the Preservation Society, am i still entitled to free travel?

    Members are allocated a certain number of compartments per train, so able to travel on any train for free.  Spaces are limited so pre-booking is essential.  Members have a code to use on the website that unlocks member travel options.

    Please look out for details in the latest TR News magazine.

  • Are there any concessions or discounts on the trains?

    Yes we offer discounts for:

    • Great Little Trains of Wales card holders
    • Heritage Railway Association ‘Inter-Rail’ card holders
    • Reciprocal Railway discounts
    • Local resident discounts
    • Carers
    • Rail Staff Discounts

    Pre-booking is still required as there will be limited availability, to book please email with date/time of travel and a contact phone number for us to call you back, or call 01654 710472 (9am – 4pm).

  • Can I bring my dog?

    Absolutely, but they must be pre-booked and we request that they are kept off the seats and under control.  A dog rover ticket is £4 and they receive their own ‘doggie bag’!

  • Will you be serving food and drink?

    Yes, our cafés at both Tywyn Wharf and Abergynolwyn stations are open. Sample menus are online.  In each compartment there will be a menu for the Abergynolwyn cafe so you will know what is available before you arrive.
    You can also pre-order a hamper for your journey (see below).

    Please note the wearing of facemasks is compulsory in all buildings, including the cafe queuing areas (obviously remove it to enjoy your food and drink!)

  • I have a footplate ride/experience day booked, when can I do it?

    Unfortunately for the foreseeable future we must suspend all experiences.  Only the driver and fireman will be allowed on the footplate; social distancing is impossible with three people present.

  • I have a large group which will fill more than one compartment, can you accommodate us?

    Due to the rule of six people only in an indoor group, if your booking is for more than 6 we will have to seat them in separate compartments, or you can book the Saloon which can seat up to 12 (only one available per train).

    The compartments will seat 6 adults, so if you have children that are not occupying a seat please disregard them from the numbers.

  • What provisions are there for disabled travellers?

    We have a disabled compartment available to book on each train, pre-booking is required – call 01654 710472.    Please let us know details of your requirements when booking so we are ready to assist.

  • Can I purchase a ticket on the day?

    You can, but there is not guaranteed availability.  We close bookings at midnight the day before, so plenty of chance to book in advance and avoid dissapointment.

  • When should I arrive for my train?

    We recommend that you arrive at least 15 minutes before departure time. If you wish to make use of the Café, shop & Museum before you travel, please allow extra time.

  • Am I able to still Gift-Aid my fare?

    Yes, we would be delighted if you do. Gift-Aiding means we can claim an extra 25% from the Government to support our work, which is even more essential now. If you do Gift-Aid we’ll give you a ‘thank you’ voucher to spend in one of the cafes.

  • Is there more information about the journey?

    Find out about the journey and the local area on the website – a great place to start is the visit us page

    We also have a fabulous 65 page full colour Guide Book detailing the journey and the rich history of the Railway, which you can book as an extra to your ticket and will be waiting for you in your compartment.  If you prefer to have it in advance by post please purchase it through our shop.

  • Will the museum be open at Wharf?

    Yes – the Museum is now open daily.  It will close after the last train departs so please visit beforehand!

     

On the Train

  • How long is the trip?

    The trip lasts 2 ½ hours.  During your trip you have a 30 minute break at Abergynolwyn – there is a cafe and toilets there to use.

  • Are the toilets open?

    Yes, there will be Gents, Ladies and Disabled facilities open at Tywyn Wharf and Abergynolwyn stations. Please use the cleaning products provided to sanitise any surfaces and thoroughly wash and dry your hands after using. There are also toilets at Dolgoch.

  • We always get on at Rhydyronen/Dolgoch can you stop for us?

    Sorry, for the moment joining a service will only be possible at Tywyn Wharf station.

  • Can we get off at Dolgoch or Abergynolwyn for a walk?

    You can get off, but you MUST catch the train back which you came on.  The compartment is yours for the journey.

    If you get off at Dolgoch then you get 1hr 20 mins before the train returns, at Abergynolwyn an hour.  The price is the same for a full round trip – so at the moment we recommend enjoying our journey and explore the area by car!

  • The Rover Ticket meant we could stay on the train and travel all day, can we still do that?

    No, the compartment booking is for one full round trip Wharf – Nant Gwernol – Wharf.

  • How many can travel in a compartment?

    We can accommodate up to 6 adults in a compartment. Each compartment has its own door, and two windows that can be lowered for ventilation.  If you have small children that would not occupy a seat do not include them in your booking numbers.

    The Observation Saloon can seat up to 12 people, there is only one available per train.

  • What are the arrangements for any extras I may have ordered such as a Prosecco, a Hamper, or Cream Tea? Whats in the hamper?

    Prosecco and Welsh Hampers, along with disposable glasses and cutlery, will be ready for you in your compartment when you board the train. Cream Teas will be served during the refreshment stop at Abergynolwyn.

    In Each hamper you have a feast of local Welsh Produce to enjoy on your trip:

    • Sandwich (ham, cheese, tuna or egg on white or brown bread)
    • Savoury snack (e.g sausage roll)
    • Salad Pot
    • Bottle of water
    • Yoghurt pot

    Once booked you will be emailed for your choices.  You can choose to have the Hamper at Wharf or Abergynolwyn for the out or return journey.  Hampers are £8.50 per person

    The ‘Engine Drivers’ childs lunch box has half a sandwich, pom bears snack, yoghurt pot and a carton of juice (£4.50)

    Cream Teas have a reserved table at Abergynolwyn.  Freshly home made scone, jam, clotted cream and choice of tea/coffee or juice

  • There are three compartment types, what is the difference?

    The standard compartment is enclosed with two bench seats and two opening windows.

    The open compartment is ‘open air’ with no glass windows, a great way to enjoy the environment (you do get a roof!).

    The observation saloon seats up to 12 people, is glazed on three sides and sits next to the locomotive on the up journey and at the back of the train on the way back for fabulous views.  The saloon is also accessible for wheelchairs etc.

    A picture of the open carriage:

    Should you book an open compartment and the weather is ‘inclement’, then on request we may be able to transfer you to a standard compartment if the train is not fully booked, but we suggest you bring suitable clothing in case this is not possible.

  • Can I take a picture of the locomotive?

    We love to see pictures being taken by passengers, but please just respect our staff and other passengers’ space. There are plenty of opportunities, and our staff will be pleased to help. Unfortunately, we won’t be able to let anyone onto the footplate for pictures at the moment.

Covid Precautions

  • What COVID precautions have you introduced on site?

    We have hand sanitisers available on entry, markings to help with social distancing, and will be actively managing numbers on each station. Perspex screens protect our staff, and we are providing the necessary protective equipment for them to do their jobs. An intensive cleaning regime has been introduced.

    There are one-way systems in place at Wharf and Abergynolwyn stations, please follow all local guidance and notices. Please respect social distancing at all times

    As per Welsh Government law, a face mask must be worn in all buildings, including the cafe when queuing.  Face masks may be removed on the train in your own compartment.

    Talyllyn face masks are available to purchase in our shop.

  • What COVID precautions have you introduced on the trains?

    We have installed screens to create separate compartments within our carriages, and we are limiting numbers travelling by only allowing pre-booking.  We will be locking your door during your trip, and we will stagger letting people out of the carriages to avoid crowding on the platforms.  If you need to alight form the train please raise your arm out of the window to alert the guard.
    Each trip will use a set of carriages that have been cleaned to eliminate the risk of any Covid transmission so you can feel confident when travelling with us. On arrival you will be met by one of our Marshals and directed to your compartment that will be labelled with the name the booking was made in.

  • Will I be sharing a compartment with anyone else?

    No, your compartment is yours for the entire round trip. Your name will be clearly shown on the window to easily identify your seats.

  • How are you cleaning the carriages?

    Each carriage is deep cleaned on a weekly basis using a 8 day antibacterial spray.  Between each trip touch points are cleaned, and the carriages are ‘fogged’ every night with a disinfectant mist.

  • Do we have to wear face coverings?

    Welsh Government mandates that face covering should be used on public transport.  Face masks should also be worn in all buildings.

    Face coverings are available in the shop to purchase for the journey.